How to fix “Your Computer is at risk” issue using the McAfee Virtual Technician?

McAfee is one of the top brands that have been launching a number of antivirus software to offer a better protection to its users against the various threat attacks that may harm the personal data of the users. Sometimes the users may face commonissues while running the McAfee software to detect all the threats prevailing on the device and one of such issue is “Your Computer is at risk”. A message box displaying the following messages will appear on the screen as soon as the McAfee antivirus software will detect any problem on that device:

  1. At risk – Verify Update
  2. At risk – Turn on Real-Time Scanning
  3. At risk – Turn on Firewall
  4. At risk

These messages displayed on the screen, depends on the cause of the issue. For an instance: in the error message “At risk – Verify Update”, the “Verify update” is the cause of the error.

Solution:

Before initiating the process of resolving the issue, ensure that the McAfee software has been updated. The product will automatically get updated, if the updates of the McAfee product are available. Now, wait until the McAfee.com/activate software gets updated.

Once the software gets updated, restart the device and again run the complete scan process. If the “At risk” error still persists on the device, then follow the methods mentioned below to get rid of that issue:

Methods 1: Run McAfee Virtual Technician (MVT):

(Important Note: The McAfee Virtual Technician is a software tool that automatically runs to scan all the issues prevailing on the McAfee product installed on the device.)

  1. Firstly, the users need to download the MVT tool. To do so, visit the official website of McAfee antivirus.
  2. Here, click the “Troubleshoot and Repair” page.
  3. On this page, click the “Download and Run” button.
  4. Now, save the “mvt.exe” file on the desktop or at any location.
  5. After downloading the .exe file, either double-click the file or tap the “Yes” button to run the MVT.
  6. Wait till the MVT tool gets installed on the device.
  7. After the tool gets installed on to the device, the MVT will get started and automatically scan the device for all the issues related to the McAfee products.
  8. If any of the issues are found on the device, then click the “Autofix” button on the tool else, close the tool.
  9. Now, follow the on-screen prompts to fix the issue.
  10. At last, again scan the device and if the status still shows that “Your Computer is at risk” then follow the Method 2.

Method 2: Reinstall the Software:

  1. Uninstall the McAfee product that has been installed on the device using the standard removal method.
  2. For uninstalling, go to the Control Panel >> Uninstall a program.
  3. Search the McAfee program and then click the “Uninstall” option.

Steps of re-installing the McAfee product are:

  1. Visit the Official website of McAfee.
  2. Now, sign in to the McAfee account.
  3. And then, click the “My Account” option.
  4. In this window, search and select the PC you are currently using.
  5. After this, select the McAfee product subscribed by the users.
  6. Now, click the “Download” button.
  7. Mark the “I Agree” checkbox after reading the End User License Agreement, in order to make an agreement to it.
  8. Follow the instruction set displayed on the screen to install the McAfee product on the device.

Now, run the McAfee product on the device for scanning the issues of it. And if still the status is “Your Computer is at risk”, then contact the McAfee Customer Support on the McAfee toll-free number to get an instant assistance for resolving the issue.

I am JEFF ROOT working as an IT professional and holds a very good experience in the same field. You can check my work >> mcafee.com/activate

Advertisement

How do you download and install McAfee antivirus?

For your PC’S and Mac, it is very easy to download and install the McAfee software to secure the data. You can install the McAfee software via online and offline both. Before you download, you have to purchase your security software, which you can purchase from online, by visiting the link McAfee.com/activate to activate else, you can purchase it from a nearby retail shop.


Steps to download McAfee activate via Online:-

  • Visit the website mcafee.com/activate.
  • If you are an existing user, log in to your McAfee account.
  • If you are a new user, you have to create a new account.
  • If you are creating a new account, you have to enter your name and other details asked.
  • Select the payment method and make the payment to purchase the product.
  • Now, go to “My Account” and then download your purchased McAfee product
  • Read the license agreement carefully and then click on “agree” to complete the downloading process.
  • Wait until the download process is finished
  • Proceed further for the installation process.
  • The installation step can take some time, which completely depends upon the working speed of your computer, so be patient.
    Steps to install McAfee activate via Online:-
  • Click on the “Download” folder.
    Note: Any downloaded software, files or folders will be displayed in the “Download” folder(by default), until unless you make the changes.
  • double click on “Mcafee Antivirus” file to access the software.
  • You can now click on the setup or run the McAfee software depending upon the browser you use.
  • McAfee activate process is now started to install.
  • Mcafee.com/activate will now ask for the McAfee Activation product key.
  • Click on “Next” and follow instructions given on-screen
  • After you complete all the on-screen instructions, the installation process will be finished.
  • The installation step can take some time, which completely depends upon the working speed of your computer, so be patient.

Some common errors you might face while downloading or installing Mcafee activate:-

  • Error 12152:- File missing, this error usually happens when McAfee download servers are not 100% in sync.
  • Error 7305:- file mismatch, this error occurs when the properties of the downloaded file do not match with the expected properties.
  • Error 76556:- Communication error,
  • Error 122002:- Connection timeout, it usually occurs due to the bad connection or low connectivity to the internet.
  • Error 12030:- Connection aborted. This error occurs due to the lost connection.

I am JEFF ROOT working as an IT professional and holds a very good experience in the same field. You can check my work >> mcafee.com/activate

How to fix the issue while downloading McAfee programs- Error 12152 or 7305?

McAfee is considered to be the world’s largest and most reliable security technology company. Although it works very smoothly without any bad reviews from the user. But sometimes the user may face some difficulty while going to download and install McAfee Security products.

While going to download the security products, one might face issues. The message may display on the screen. They are:

  • An error 7305 displays on the screen.
  • Unable to continue the installation- an error12152, can pop-up, with failing of the installation process
  • Something went wrong with the installation.

The issues face by the user while downloading their products, either the download gets failed or the download gets disconnected because of the errors like 12152 or 7305. This normally happens when the user wait for the download to settle down and it takes more than 15 minutes.

There is always a solution to every problem. Below provided are the steps, to follow to solve such issues when faced. They are as follows :

  • Step 1- If the downloading and installing is still incomplete, while waiting for so long. Then one can do
  • Take help from Virtual Assistant.

Tips- The Virtual Assistant will open in a new tab or window. Follow the instructions as provided and close the window or tab, after you are done.

  • Take help of the Manual steps, as provided below.
  • Step 2– One can download and run the Pre-install tool and the McAfee Consumer Product Removal Tool. Below are the steps to follow for downloading and running the Pre-install tool. They are as follows-
  • The user needs to download the Pre-Install Tool.

Tips-the file needs to saved in a temporary location, such as Desktop.

  • Now after the downloading is over, one needs to double-click the Pre-Install_Tool.exe and follow the further instructions.
  • The pop-up window will display on your screen, asking for you to go with the changes or not. Click on the Ok button to proceed.
  • After the Pre-install Tool installation gets over. Simply go with the following instructions as they were asked. Click Ok button. Then Click on the Close button and then Restart the computer.

After the computer gets restart, wait for sometime around, not more than 30 minutes. Then again try to download and install McAfee Product. Still, facing the problem? Then follow the instructions and the steps as provided for McAfee Consumer Product Removal Tool.

Before one gets started with the downloading, they need to follow certain tips- they need to bookmark or put it on the favorite list so that they can come back to this article later. And they need to save all the open files and close all the programs if it’s running.

Now they need to follow certain steps for successful downloading. They are as follows-

  • The user needs to download the MCPR tool.
  • After the downloading gets over, one needs to double click on MCPR.exe.
  • After the clicking, if one face any security warning. Depending on the version of the Windows one uses, simply click on the button Yes, Continue and Run button.
  • Now, McAfee Software Removal Screen will appear on the screen, after it gets installed and run properly. Read the instructions and click on the Next button. The End User License Agreement (EULA) page will open, read them and after that click on the Agree button to proceed next.
  • After Agreeing with EULA page, the Security Validation Screen will appear on the Computer screen. One needs to type the characters as displayed on the screen and click the Next button to proceed further. This step helps in avoiding the accidental use of MCPR.
  • When whole procedure gets over, one may encounter with any of the following messages– Removal Complete or Cleanup Unsuccessful. Click on any of them, as one sees.

Please note- Make sure to download the new copy of MCPR, for every use. This will help in the latest version and the new McAfee products will be recognized.MCPR isn’t meant to clean-up 100% of components. It will only omit the components needed for re-installation. Completion of the steps will require Restart.
If you still facing the same issues, for downloading and installing the McAfee products. Then you can reach out to Mcafee.com/Activate team to help you up.